Privacy Policy
Last Updated: January 15, 2025
Introduction
JangG Ventures LLC dba Beacon ("we," "us," or "our") values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our rental services, website, and related applications (the "Services"). By using our Services, you agree to the practices described in this policy.
You can view this policy at any time at: https://rentonbeacon.com/privacy-policy
Information We Collect
What we collect:
- Name, email address, phone number, and mailing address
- Payment information (processed by our payment processors; we do not store full card numbers)
- Driver's license or other identification documents when required for rentals
- Rental preferences, delivery addresses, and communications with us
How we collect it:
- Directly from you when you create an account, make a reservation, or contact us
- Automatically (device type, browser, IP address, approximate location, cookies and similar technologies)
- From third parties when necessary to provide our Services (e.g., payment processors, delivery partners)
How We Use Your Information
We use your information to:
- Provide, operate, and maintain our rental services
- Process reservations, payments, and insurance
- Send confirmations, updates, and support messages by email and SMS
- Notify drivers and coordinate delivery and pickup
- Improve our Services, security, and user experience
- Comply with legal and regulatory requirements
- Send marketing communications only when you have consented
Third-Party Sharing and Marketing
We do not sell your personal information.
We do not share your personal information with third parties for their marketing purposes.
We may share information only when necessary, including with:
- Service providers (e.g., Twilio for SMS, payment processors, hosting providers) who process data on our behalf under strict agreements
- Branch operators and rental partners involved in your reservation
- Legal or government authorities when required by law or to protect rights, safety, or property
All sharing is limited to what is needed to provide our Services or meet legal obligations. Service providers are required to protect your information and use it only for the purposes we specify.
SMS and Communications Data
When you receive SMS or other messages from us (e.g., quotes, confirmations, or driver notifications):
- We collect and use your phone number and message content to send those communications
- This data is processed by our communications provider (Twilio) on our behalf
- We do not share this information with third parties for marketing purposes
- We do not sell this information
Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, analyze usage, and improve security. You can adjust your browser settings to limit or block cookies, but some features may not work correctly.
Data Security
We use reasonable technical and organizational measures to protect your information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security. Please protect your account credentials and contact us if you suspect unauthorized access.
Data Retention
We retain your information only as long as necessary to provide our Services, resolve disputes, enforce agreements, and meet legal requirements. When it is no longer needed, we delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To exercise these rights or ask questions, contact us using the details below.
Children's Privacy
Our Services are not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have collected a child's information, please contact us so we can delete it.
Third-Party Links
Our Services may link to other websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Services after changes constitutes acceptance of the revised policy. For significant changes, we may provide additional notice (e.g., by email or a notice on our Services).
Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@rentonbeacon.com
Phone: (239) 423-2266
Mailing Address: 1827 SW 67th Dr, Okeechobee, FL 34974
Summary for Twilio Compliance
This Privacy Policy:
- Explains what data we collect (including contact information, rental data, and communications data)
- Explains how we use it (to provide Services, communicate, and comply with law)
- Confirms we do not share information with third parties for marketing purposes
- Confirms we do not sell personal information